– 5 inch color backlit LCD display (800 x 480 pixels)
– 10 programmable line keys with tri-color LED indicators
– Fixed feature keys include action, favorite, hold/resume, transfer, conference, application, calendar, directory, speakerphone, headset, mute, volume control
– 4 way navigation cluster with select key
– Top 360 LED and front arc LED indicates states of call, message, and the phone
– One USB-A port for connecting USB headsets or Bluetooth headset dongle
– One USB-C port for connecting USB headsets or Bluetooth headset dongle
– USB port can also be used to charge a mobile device when the 9851 is powered via AC outlet
– 2-port 10/100/1000BASE-T Gigabit Ethernet switch
– Built-in Bluetooth 5.2
– Built-in dual band 2.4GHz/5GHz Wi-Fi (802.11a/b/g/n/ac)
– Supports up to three Cisco 9800 KEMs to add additional programmable buttons
– One platform with PhoneOS provides support for all platforms – Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or 3rd Party Cloud Calling (3PCC/OpenSIP)
– Built-in Action button can be configured for any use case (e.g. emergency alerts, security, IT, front desk, broadcast/paging, and more)
– One Button to Push (OBTP) allows you to quickly join any meeting from the device’s screen when registered to WebEx calling
– Equipped with government grade security so communications are encrypted end-to-end
– Powered via Power over Ethernet (802.3af), optional PoE injector, or optional AC adapter (sold separately; see drop down option above)
– Wall mountable with optional wall mount kit