Telecom-Store.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

A. Personal Information You Provide

  • Name, email address, phone number, shipping/billing address
  • Payment details (processed securely through third-party gateways—we do not store full credit card numbers)
  • Account login credentials (if you register)

B. Automatically Collected Information

  • IP address, browser type, device type
  • Pages visited, time spent, referring site
  • Cookies and tracking technologies (see section 6)

C. Information From Third Parties

  • Shipping carriers (e.g., delivery confirmation)
  • Payment processors
  • Marketing or advertising partners (if you opt in)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations, shipping updates, and customer service messages
  • Improve our website and user experience
  • Send you marketing emails (only if you’ve opted in)
  • Detect and prevent fraud or abuse

3. How We Share Your Information

We do not sell your personal information. We may share limited information with:

  • Service providers (payment gateways, shipping companies, hosting providers)
  • Marketing partners (if you opt into promotions or newsletters)
  • Law enforcement or legal authorities (only when legally required)

4. Your Choices

You can:

  • Access or correct your personal information by logging into your account or contacting us
  • Opt out of marketing emails at any time using the unsubscribe link
  • Disable cookies via your browser settings (note: some site features may not work properly)

5. Data Security

We use secure protocols (SSL), encryption, and access controls to protect your information. While no system is 100% secure, we take reasonable precautions to safeguard your data.

6. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember login details
  • Analyze traffic and improve performance

You can control cookie settings in your browser or opt out of tracking via services like Network Advertising Initiative.

7. Third-Party Services

We are not responsible for the privacy practices of external sites we link to (e.g., payment processors, manufacturers). Please review their policies separately.

8. Data Retention

We retain your data for as long as necessary to:

  • Provide services and complete transactions
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

9. Children’s Privacy

Our website is not intended for use by children under 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this policy occasionally. We’ll post any changes here with the effective date. Continued use of the site means you accept the revised policy.

11. Return Policy

At telecom-store.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • Returns must be initiated within 30 days of receiving your order.
  • To be eligible for a return:
    • Item must be unused, in the same condition that you received it. 
    • Item must be in the original packaging with all manuals, accessories, and documentation.
  • Certain items are non-returnable, including:
    • Opened software.
    • Special order or custom products.
    • Clearance or final sale items

To initiate a return, please contact our Customer Support at support@telecom-store.com with your order number and reason for return. Unauthorized returns may not be accepted.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original method of payment within 7–10 business days.
  • Shipping costs are non-refundable.
  • A restocking fee of %15 may apply to certain returns.  are non-returnable, including:

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at support@telecom-store.com.

Return Shipping

You are responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in return shipping.

12. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact: Telecom-Store.com

Email: support@telecom-store.com
Phone: 1-800-444-7734
Mail: 3495 Eagle Bend St.
Las Vegas, NV. 89122